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"Roy was an absolute pleasure to work with. Not only is he knowledgeable about what he is doing, he really goes above and beyond. Roy is reliable, trustworthy, honest, meticulous & extremely professional. I would recommend him to anyone and everyone who has HVAC needs. Roy won't steer you wrong and backs all of his work. Absolutely wonderful experience with Bartels Cooling & Heating!"
"Roy is very skilled, polite, professional, communicative and reliable. He was able to identify the problem with our AC very quickly and got it working in less than an hour. Highly recommended company if you are having any issues with heating or cooling. We are new to AZ and are fortunate to have found such excellent service at our first requirement. Thank you, Roy."
"Oh my goodness!!! I “found” Roy by approaching him (in the community where we own a condo,) and he was installing a new unit for a neighbor. ( we were having AC issues as well ) We gave him a chance and he has far surpassed all expectations!!! Our new unit works like a charm!!! We have also sent him out to check out some rental properties that we own, and I was blown away with how honest he was and how none of the properties really even needed anything (just a service call) We HIGHLY recommend Roy and feel very blessed to have found him!!!"