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What others have to say
Positive: Punctuality, Quality, Responsiveness, Value Wow there’s a new air-conditioning guy In Anthem his name is Roy, he’s fabulous and knows his stuff. Not many air guys know zone systems several I contacted didn’t want to even take a look. Roy trouble shot my problem in 115 degrees outside and I can’t imagine the temps in the attic, maybe 180? In the end he got one of my units up and running swip-swapping parts. Nobody does that anymore (wow I was impressed) and then replaced my other unit at a cost that no one could compete with. I”ll certainly have my yearly checkup and maintenance performed by Roy, you can trust his opinion, his work and he stands by his convictions and word when assessing your Airconditioning situation. It’s hot out there and there are so many scams, give Roy a call you’ll be glad you did.
Seriously, this was the most outstanding HVAC installation I have ever experienced! As a native of AZ, I have been through many, many HVAC installations over the years. I must say that this was painless and definitely seamless to us and it all happened on the hottest day of the year we have had to date! We were comfortable inside with the ceiling fans going while the A/C was down. Roy worked his magic outside in the heat and had our unit changed out and running in no time. His service from my first phone call to the finished project went like clockwork. His professionalism, friendliness and hard work were very much appreciated. His rates were more than fair and I appreciated that there was no sales or up-sales involved. I can't recommend Roy and his company highly enough and encourage you to experience the same outstanding service we received!
Positive: Value Outstanding! My old unit was almost 20 years old. Roy came in and made a few recommendations to keep it going. We also discussed replacement options which is the direction I ultimately went. Their responsiveness to my needs were exceeded and I can't say enough about the quality of the work performed as well as the value. I'm very happy and would highly recommend Bartels Cooling & Heating to my friends and family. Thanks again Roy for making this process so smooth!
Positive: Punctuality, Quality, Responsiveness, Value Oh my goodness!!! I “found” Roy by approaching him (in the community where we own a condo,) and he was installing a new unit for a neighbor. ( we were having AC issues as well ) We gave him a chance and he has far surpassed all expectations!!! Our new unit works like a charm!!! We have also sent him out to check out some rental properties that we own, and I was blown away with how honest he was and how none of the properties really even needed anything (just a service call) We HIGHLY recommend Roy and feel very blessed to have found him!!!
Roy was an absolute pleasure to work with. Not only is he knowledgeable about what he is doing, he really goes above and beyond. Roy is reliable, trustworthy, honest, meticulous & extremely professional. I would recommend him to anyone and everyone who has HVAC needs. Roy won't steer you wrong and backs all of his work. Absolutely wonderful experience with Bartels Cooling & Heating!